Introduction
This Privacy Policy explains the way KenMove collects, uses, protects, and shares personal information gathered through the website, written messages, phone conversations, and any cash offer process. The aim is plain language and a quiet, respectful relationship with every homeowner who shares a property detail.
By visiting the KenMove site or sending a property note through the signup or contact forms, the homeowner agrees to the practices described on this page. Anyone who does not wish to accept these terms is free to leave the site without sharing any information.
KenMove does not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Collected
Two kinds of information are gathered during a typical cash offer conversation. The first is the information a homeowner provides on purpose. The second is technical detail that arrives in the background when a browser visits the site.
2.1 Information Shared On Purpose
- Contact details such as first name, last name, email address, phone number, and the address of the property under consideration
- Property notes describing condition, history, occupancy, and any open questions about the home
- Communication preferences for service messages and promotional updates
- Account credentials when a login is created for follow-up access to a saved property note
2.2 Information Collected Automatically
- Device, browser, and operating system identifiers needed to display the site correctly
- IP address and approximate region used for security and fraud prevention
- Referrer URLs and basic visit timestamps used to understand how the site is reached
How Information Is Used
The personal information shared with KenMove supports a clear and limited set of activities related to the cash offer process.
- Preparing and delivering a written cash offer on a specific property
- Replying to questions about timelines, conditions, and closing dates
- Coordinating walk throughs, document signing, and final closing logistics
- Sending service notifications such as offer status, appointment reminders, and follow-ups
- Sharing optional promotional updates about adaptable closing terms or time-sensitive cash offers
- Maintaining the security of the site and preventing fraudulent activity
- Meeting tax, accounting, and regulatory obligations related to a real estate transaction
SMS And Communication
SMS communication from KenMove is only sent after a homeowner has provided opt-in consent on the signup form. Consent can be withdrawn at any time without affecting the underlying cash offer conversation.
4.1 Types Of Messages
- Service messages tied to a property inquiry, including submission acknowledgments, appointment alerts, and follow-ups
- Marketing messages featuring cash home purchasing solutions, as-is sale options, adaptable closing arrangements, and time-sensitive deals
4.2 Frequency And Rates
Text frequency may vary. Standard message and data rates apply from the recipient's mobile carrier. To opt out at any time, reply STOP to any KenMove text. To request help, reply HELP. Opting out of SMS does not unsubscribe the recipient from email notifications.
Information Sharing
Personal details shared with KenMove stay within the cash offer relationship. They are not sold, rented, or licensed to third parties for unrelated marketing.
A limited set of trusted parties may receive information when it is required for the sale itself.
- Title companies, escrow agents, and closing attorneys handling the formal transfer of the property
- County recording offices and tax authorities that receive the deed and related filings
- Service providers handling secure document storage, identity verification, or fraud prevention
- Authorities responding to a valid legal request, subpoena, or court order
Cookies And Tracking
The KenMove site uses a small number of cookies and similar technologies to keep the experience working smoothly. These cookies remember preferences, support secure logins, and help understand how the pages are used.
Most browsers allow cookies to be reviewed and removed through the settings panel. Disabling cookies may affect features such as saved login state or form prefilling.
Data Storage And Security
Personal information is stored on managed systems protected by encryption in transit and at rest, access controls, and routine security review. Physical documents tied to a closing are stored in secure cabinets and shredded when no longer required.
No method of transmission or storage is fully invulnerable. KenMove makes a steady effort to protect the information shared, while no perfect guarantee can be offered against unauthorized access or unexpected events.
Data Retention
Information is kept only as long as needed to support the cash offer process, satisfy tax and recordkeeping obligations, or comply with applicable law. After that window, records are either securely deleted or anonymized so a particular homeowner can no longer be identified.
Rights And Choices
Homeowners retain a clear set of rights over the personal information they share with KenMove. Requests can be sent through the contact details listed at the bottom of this page.
- Request a copy of the personal information held on a particular file
- Correct inaccurate or outdated details on a saved property note
- Delete a record once the cash offer process has closed and no legal hold remains
- Withdraw consent for marketing emails or SMS at any time
- Opt out of certain data uses required under local privacy laws
Children's Privacy
The KenMove site is built for property owners and is not directed at children under 18. Personal information is not knowingly collected from a minor. Anyone who believes a child has submitted information is invited to reach out so the record can be removed quickly.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in the law, the cash offer process, or the supporting technology. The most recent version is always available on this page, and the date at the top reflects the latest revision. Substantial updates will be highlighted at the top of the page for a period of time.
Contact KenMove
Questions about this Privacy Policy, requests to update personal information, or a wish to opt out of certain uses can be sent through the channels below.
